Shipping policy

Shipping Policy

Last Updated: 06 July 2026

Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.

Custom-made or personalized products may require additional production time, which will be communicated before dispatch.

Estimated Delivery Time

Metro Cities: 3–5 Business Days
Other Cities & Towns: 5–7 Business Days
Remote Locations: 7–10 Business Days

Delivery timelines are estimates and may vary depending on courier availability and local conditions.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.

Secure Packaging

Our handcrafted products, including leather art, wall décor, framed artwork, and decorative pieces, are packed using protective materials to minimize the risk of transit damage.

Order Tracking

Once your order is dispatched, you will receive a tracking link via Email, SMS, or WhatsApp.

Delivery Delays

While we strive for timely delivery, delays caused by weather conditions, courier issues, public holidays, or unforeseen events may occur. If your shipment is significantly delayed, please contact us and we will assist you.

Damaged Deliveries

If your package arrives damaged:

Do not accept the package if visible external damage is severe.
Record a complete unboxing video.
Report the issue within 48 hours of delivery by emailing us with photographs and the unboxing video.