At sethiaesthetic.com, we aim for transparency and fairness in every transaction. Below is our official cancellation policy:
Order Cancellation Guidelines
- Cancellations are accepted only until the order is marked as fulfilled at our warehouse.
- Once an order is marked “fulfilled,” cancellation requests will not be accepted.
Cancellation Timeline and Commitments
If an order is canceled by us (e.g., out-of-stock, pricing error), any charges we incur may be equally borne by us, with no deduction from you.
Before fulfillment: You may cancel at any time with no fee.
After fulfillment: Cancellation is not permitted.
Need Help?
If you encounter any issues with cancellations, reach out to us at contact@sethiaesthetic.com. If you’re not satisfied with the response, you may escalate through our grievance redressal mechanism. We acknowledge complaints within 48 hours and resolve them within one month, as required by law.